1. INTRODUCTION
1.1
This Privacy Policy governs the information which Dog No. 7 Pty Ltd (“we”, “us” or “our”) collects about you and your use of information we provide to you. It also outlines the manner in which we manage personal information obtained through or displayed on the Site or otherwise provided by us or visitors to the Site. Personal information is information that is capable of identifying an individual.
1.2
In collecting and handling personal information, we are bound by the Commonwealth Privacy Act 1988, including the National Privacy Principles, and any other applicable privacy laws in Australia.
1.3
Please read our Privacy Policy carefully. As part of our normal business operations we may collect, use and from time to time disclose information about you to third parties.
1.4
This Privacy Policy is incorporated into our Conditions of Use and our Trading Terms and Conditions. By accepting our Conditions of Use and our Trading Terms and Conditions you accept this Privacy Policy and you expressly consent to use and disclosure by us of your personal information in the manner described in this Privacy Policy.
1.5
As from time to time we may need to update this Privacy Policy, you should check it every time you access or use our Site. All amendments to this Privacy Policy will be effective 30 days after their initial posting to the Site. If you do not agree to any changes to the Privacy Policy, please do not use our Site or services.
1.6
Children under the age of 18 should not be permitted by their parents or guardians to submit any personal information to us.
1.7
Please contact us on 1300 377 037 if you are not satisfied with, or have any queries about, this Privacy Policy.
2. EXPLANATION OF TERMS
2.1
Terms used within this Privacy Policy have the following meaning, unless otherwise indicated:
Conditions of Use means the terms and conditions relating to the use of the Site, which are accessible on the Site.
Privacy Policy means this privacy policy.
Site means the current website of [Thehomepage.com.au], which is our internet website.
Trading Terms and Conditions means the trading terms and conditions relating to the provision of services by us.
You means any user of the Site or our services from time to time.
3. INFORMATION WE COLLECT
3.1
In order to provide you with services, answer your enquiries, deal with your requests or improve the services we offer you, we may collect and process personal information including (without limitation) information such as your name, email, telephone number address and other contact details. If you are a real estate agent, we may also collect and use a profile picture.
3.2
Personal information is also collected from you in order to provide services and features that are most likely to meet your needs, and to customise our services to improve your overall user experience.
3.3
We may collect data about you to do internal research. This information may include the URL you came from, your IP address, your browser and cookie information.
3.4
We may require some financial information from time to time. In such cases, we may use your financial information to verify your name, address and other contact information, as well as to bill you for your use of our services.
3.5
Occasionally, when you access our Site we may use a feature of your browser called a “cookie”. A cookie is a piece of information that a website sends to your browser. Cookies are used to add functionality, track website usage and to enable us to personalise your visit to our Site. We may also use cookie technology to track the number of visitors to our Site in an aggregate form. Personally identifiable information is not extracted or collected in this process. You may set your computer browser to disable cookies or to alert you when cookies are being sent. If you disable cookies then we may be unable to optimise your visit to our Site and certain features may not be available.
3.6
When you browse our Site we may also collect and log the following types of information (Clickstream Data):
(a) the date and time you visited our Site;
(b) the amount of time you spend on our Site;
(c) the particular pages that you visit;
(d) the type of browser you use;
(e) the address of your server; and
(f) the address of the website that you have connected from.
3.7
We do not use cookies or Clickstream Data to personally identify you. We use the data on an aggregate and anonymous basis for purposes which include generating statistics, managing the effectiveness of our Site, identifying repeat visitors, building anonymous profiles of visitors to enable content on the Site to be tailored to them and for market research.
4. USE OF THE INFORMATION
4.1
We use the information provided by you or collected about you to target and customise our advertising and to advise you of our services, and for other business related purposes.
4.2
We may use your personal information to provide you with information about offers, promotions, goods or services, which we believe may be of interest to you, and also to share your information with our service providers and other third parties so that they can contact you directly about their offers, promotions, goods or services. If we do use your personal information in these ways then we will always give you the opportunity to request that your information not be used for further direct marketing in the future.
4.3
You should be aware that submitting an enquiry regarding a property or an estate agent through the Site may result in the information being passed to the estate agent. What they do with your information will be their responsibility. You will need to review the estate agent’s privacy policy to find out how that estate agent handles your personal information. We are not responsible for the way estate agents collect, use, disclose or handle personal information.
5. DISCLOSURE OF YOUR INFORMATION
5.1
If you provide your consent to us doing so, we may use your personal information in order to keep you up to date with information about us and our products and services, or to provide you with special offers. You can opt out from receiving promotional material from us at any time by emailing or telephoning us and requesting to be removed from our mailing lists.
5.2
We may disclose information held about you to estate agents and estate agencies, and other third party suppliers who we have engaged to provide you with goods or services on our behalf or in collaboration with us.
5.3
We cannot and do not guarantee, and you should not expect that, your personal information or private communications will always remain private.
5.4
Other than as set out in this Privacy Policy, disclosure of your personal information will only be made in circumstances where:
(a) it is done for the purpose for which it was collected;
(b) we are required to make such disclosure by law;
(c) you expressly consent to us making such disclosure; or
(d) such disclosure is permitted by this Privacy Policy, our Site Conditions of Use and/or our Trading Terms and Conditions.
6. SECURITY
6.1
Perfect security does not exist on the internet. However, we use reasonable endeavours to safeguard the confidentiality of your personal information.
6.2
We will at all times take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Where information is held by us in electronic or physical form, we will take all reasonable steps to ensure that such information is secure.
7. CHECKING YOUR PERSONAL INFORMATION
7.1
If you wish to access, verify, correct or update any of your personal information collected by us, please contact us by using the contact details available on our Site.
7.2
We will at all times endeavour to assist you in respect of any queries you may have in relation to your personal information, however we reserve the right to refuse access to such information where permitted to do so by the National Privacy Principles.
8. OTHER SITES
8.1
Our Site may contain links to other websites that we do not own or operate. We do not control, recommend or endorse and we are not responsible for these websites or their content, products, services or privacy policies.
8.2
Downloading material from certain sites may risk infringing intellectual property rights or introducing viruses into your system. You should note when you leave our Site and read the privacy policies and terms of these other sites. You should also independently assess the authenticity of any website which appears or claims that it is one of our sites (including those linked through an email).
[please note that there are additional requirements in relation to applications for credit]